Then apple came out with the new iphone 5 and because the supra ekey fob needed to plugin to the iphone, users of the ekey system were warned to not purchase an iphone 5 by supra and many local mlss as well. We will confirm compatibility as soon as we obtain technical information from apple and will make engineering changes to our products if required. The first thing i noted was the packaging states it is compatible with the iphone, iphone 3g and the iphone 3gs. After weeks of lugging two phones around, iphone 5 users can now open lockboxes using the ekey and lightening adapter. To find a complete list of compatible phones and tablets, select the downloads and resources link at. Supra customers who wish to run the ekey application on an iphone 5 may want to consider delaying their purchase of the iphone 5 until supras testing is complete. If you are using an android or blackberry, select begin or ok and press up on the bottom of the ibox bt to turn it on.
March 11th, 20 salt lake board of realtors podcast. Enhance the real estate showing process and take showings to the next level with supra home tour learn more. Open an ibox bt or classic ibox with a supra fob and. The required supra ekey app update only applies to iphone 8 and up, ipad air, and ipad 4 and up. After alerts have been successfully sent, the alert icon will temporarily say sent and devices with. You can check your phones compatibility on the compatible ekey device list.
From the dashboard, click on the supra button this will open up your supraweb portal. Apple iphone 5 with lightning adapter certified for use. Ive been carrying around my new iphone 5 for communications and my old iphone 4 so i can open lockboxes. Today i received the apple lighting to 30pin adapter and it works fine. The supra ekey app allows real estate professionals efficient, authorized access to properties for sale. Open keyboxes easily using a pin, the phones biometric feature or the apple watch. Wireless updates and alerts obtain listing keys keep track of all your key boxes right from your phone. On your iphone, launch the app store by selecting the app store icon.
Download the supra ekey app click activate ekey app enter your email or phone on file with supra enter 4digit pin and click submit click the authorization link sent via email or text message if you do not know your 4digit pin and need to install the app on your new or existing phone, here are 3 options. Ge supra ibox realtor lockbox key safe the ibox is the original supra infrared keybox. You simply plug the adapter into your phone, then the supra dongle into the adapter and use the ekey program as normal. The supra ekey app has a demo mode so you can give it a workout and see all the features and tools that ekey brings to your business. Once the software is installed, the ekey icon is shown in your. When the product is released, the supra iphone adapter will be available for purchase directly from supra and from most boards and mlss. Click here to see a complete list of devices currently certified to work with ekey. Upon success, press up on the bottom of the keybox to release the key container. Supra update on iphone 5 connector and ios 6 srcar. If you have a new phone and need your ekey activation code, do the following. After you have your adapter, you can download the software from the app store, and get an ekey serial number and authentication code from your board or. Authorize the ekey app by contacting your organization and subscribing to ekey basic or ekey professional service. The supra ekey app is designed for real estate professionals who belong to an association or mls using the supra system. The adapter is a small device that plugs into the bottom of the iphone and allows the iphone to communicate with the lockbox with a low powered infrared light.
To see compatible phones and tablets, click on your os platform below. Your iphone5 is able to open an ibox bt le with just your phone no fob. Select the download button and then select install. Press up on the bottom of the keybox to turn it on this turns the bluetooth on in the box.
Please note that the lightning adapter is required to connect the iphone 5 to supras ekey adapter. Download new supra ekey app for ios san antonio board. Supra ekey fob the supra ekey fob is a device used to translate the bluetooth signal from the apple device to an infrared signal that can be recognized by the ibox. New supra ekey fob now compatible with iphone 5 duration. Now available in the key department of the salt lake board of realtors. If i have an iphone 5 and i return my displaykey and use only the ekey app on my iphone 5 and i want to go show a house in the east bay or in the peninsula, will there be anything else that i need to bring. Added support for ios and a new payment management feature that allows. Apple had changed the iphones design so that the new models did not have the 30 pin connector that the ekey required. With ekey software, use your iphone as your lockbox key. The supra ekey adapter provides an infrared signal from your iphone that can be received by an ibox. Open the supra ekey app then select and continuously hold alert for two to three seconds. No additional hardware is required for most phones, including the newest models of iphone and ipad. I recently purchased the new iphone supra key which is a much better solution for opening lockboxes on real estate listings. The supra iphone adapter is available for purchase directly from supra and from most boards and mlss.
The first step is to install the ekey software using itunes. Point the infrared lens on the ekey adapter at the infrared lens on the ibox. More models of smartphones and tablets communicate directly with the ibox bt le keybox than any other supra keybox. What are the strategies and outcomes for companies of different sizes. Traccess ekey is intended for use with the commercial traccess system. The software should be downloaded from the itunes app store. Posted april 2, 2018 the most recent version of the supra ekey app for ios devices released on march 29, 2018, does not allow devices using ios versions 10 to 10. Supra is pleased to announce the upcoming release of ekey fob 3. We had to call supra to confirm it is compatible with the iphone 4. New supra ekey fob now compatible with iphone 5 youtube.
After you have your adapter, you can download the software from the app store, and get an ekey serial number and authorization code from your board or mls. Manage and program your keyboxes easily place and remove. The traccess ekey software allows you to use your iphone to access traccess devices. On the left side of the screen click authorization code. After you have your adapter, you can download the software from the app store, and get an ekey serial number and. With ekey, your smartphone becomes your key to access listing properties.
Power on the ekey fob by pressing and holding the power button until the green light flashes. The supra ekey adapter has a key ring for easy placement on your key chain, a connector that connects to your iphone, and an infrared lens used for communicating with iboxes. Supra has completed testing of the new ios with the ekey app and is happy to announce there are no issues. Older apple models iphone 4, 3gs, and ipad 2 require a supra ekey fob to open the ibox bt le, ibox bt, or ibox keyboxes. To use the alert feature of the supra ekey app, alerts must first be configured see configure alert for details. Release shackle on an ibox bt le with iphone 4s, 5, or 6.
You will need your ekey serial number and pin to login if you dont remember your serial number or pin, call supra support at 8776996787. Im using a 3g but will upgrade in a couple of months. And smartphones to access the listing keys stored in the ibox key container. Contact your association or mls to subscribe to ekey service or to upgrade from ekey basic to ekey professional. For more fob pairing information, view the ekey fob instructions packaged with the fob, or follow the manufacturers pairing instructions for the apple device. Supra has certified that the ekey application is compatible with the iphone 5 and the apples lightning adapter. Supra provides a cutting edge electronic lockbox system to the real estate industry. Open keyboxes easily using a pin, the phones read more. The app also provides access to powerful information that opens the doors to.
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